For a while now I’ve been using AVG antivirus on my Windows Vista. Never had any major issues and it protects well the only problem i do have is with Spyware and Malware sneaking through.
Anyway I’ve managed to get a licensed copy of Sophos Antivirus …(perks of working for the council
)… and decided to install it on vista.
Once the installation starts the opening window calculates how long it will take to install.. in this case its 5 minutes, also a message appears stating that once the installation is complete the window will be automatically closed.
Within 60 seconds the application finished installing what it had to but when it came to closing down the installation window this never happened. Originally stating installation would only take 5 minutes i waited almost 90 mins in hope for the installation to complete and the window to close but it never.
At the bottom right (next to the clock) i could see the Sophos icon was working i wasn’t sure what to do, i then decided to uninstall and try again. 10 minutes later (after uninstalling then reinstalling) i was stuck at exactly the same screen. Moving my cursor over the Sophos icon it showed that my computer was fully protected but needed updating. Right clicking the icon and selecting ‘Update now’ brought up a new window in which Sophos attempts to connect to its servers to update. This failed miserably as within a few seconds a message appeared saying ‘unable to connect to servers.
A little Frustrated i phoned a colleague who told me that on some versions of vista it doesn’t finish completing the installation due to ‘a FAT file not being recognised’.
He then gave me the following instructions.
- Find the file ‘Iconn.cfg’ - this contains all the server update details (this will be in the installation disc root directory)
- Then copy to ‘c:/Program Files/Sophos/AutoUpdate/Config’
- Reboot, then update Sophos.
I tried this and still no joy. Sophos is advertised as being fully compatible with Vista but me having Vista Ultimate im seriously having issues.
As of yet this hasn’t been resolved once it does i’ll put the solution up on here.